LumberLiquidators.com: Reached a rep in less than a minute, she listen...
A LumberLiquidators.com customer review by GetHuman user GetHuman-13116 from November 18th, 2017
Background on GetHuman-13116's case
GetHuman: GetHuman-13116 - can you tell our other LumberLiquidators.com customers when your case took place?
GetHuman-13116: Sure. It was middle of the night, on November 9th.
GetHuman: Did you reach out to LumberLiquidators.com, and if so, how?
GetHuman: And which of these common LumberLiquidators.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-13116 a list of common LumberLiquidators.com problems)
GetHuman-13116: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-13116's review of LumberLiquidators.com customer service
GetHuman: So how would you sum up your experience for GetHuman's LumberLiquidators.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-13116: Reached a rep in less than a minute, she listened, answered my questions, and took my complaint about original store manager
GetHuman: Let's quantify your experience contacting LumberLiquidators.com. On a scale of 1 to 5, how easy is it go get help on a LumberLiquidators.com problem?
GetHuman-13116: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-13116: I'd give them a three out of five on communication.
GetHuman: And what about LumberLiquidators.com's ability to quickly and effectively address your problem?
GetHuman-13116: For that I would say four out of five.
GetHuman: And finally- any advice for other LumberLiquidators.com customers?
GetHuman-13116: Call them early in the day or late. Don't forget any personal or account information you might need for LumberLiquidators.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-13116 taken from his LumberLiquidators.com customer service problem that occurred on November 9th, 2017.