LumberLiquidators.com: The worst costumer service ever. I feel I have...
A LumberLiquidators.com customer review by GetHuman user GetHuman-22848 from November 16th, 2017
Background on GetHuman-22848's case
GetHuman: GetHuman-22848 - can you tell our other LumberLiquidators.com customers when your case took place?
GetHuman-22848: Yup. It was afternoon, on November 7th.
GetHuman: Did you reach out to LumberLiquidators.com, and if so, how?
GetHuman: And which of these common LumberLiquidators.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-22848 a list of common LumberLiquidators.com problems)
GetHuman-22848: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-22848's review of LumberLiquidators.com customer service
GetHuman: So how would you sum up your experience for GetHuman's LumberLiquidators.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-22848: The worst costumer service ever. I feel I have wasted a lot of my time just trying to talk to someone.
GetHuman: Let's quantify your experience contacting LumberLiquidators.com. On a scale of 1 to 5, how easy is it go get help on a LumberLiquidators.com problem?
GetHuman-22848: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-22848: I'd give them a one out of five on communication.
GetHuman: And what about LumberLiquidators.com's ability to quickly and effectively address your problem?
GetHuman-22848: For that I would say two out of five.
GetHuman: And finally- any advice for other LumberLiquidators.com customers?
GetHuman-22848: Call them early in the day or late. Don't forget any personal or account information you might need for LumberLiquidators.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-22848 taken from his LumberLiquidators.com customer service problem that occurred on November 7th, 2017.