MSN: I just want to have someone to talk to that wil...
A MSN customer review by GetHuman user ~bblondie from November 26th, 2017
Background on ~bblondie's case
GetHuman: ~bblondie - can you tell our other MSN customers when your case took place?
~bblondie: Sure. It was morning, on November 21st.
GetHuman: Did you reach out to MSN, and if so, how?
GetHuman: And which of these common MSN customer issues best describes the reason you wanted to talk to them?
(Shows ~bblondie a list of common MSN problems)
~bblondie: "Cancel service" was why I was trying to call.
~bblondie's review of MSN customer service
GetHuman: So how would you sum up your experience for GetHuman's MSN customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bblondie: I just want to have someone to talk to that will help me. I paid for my email why can't I get on it. Just so ... tired of all this hassle.
GetHuman: Let's quantify your experience contacting MSN. On a scale of 1 to 5, how easy is it go get help on a MSN problem?
~bblondie: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bblondie: I'd give them a one out of five on communication.
GetHuman: And what about MSN's ability to quickly and effectively address your problem?
~bblondie: For that I would say two out of five.
GetHuman: And finally- any advice for other MSN customers?
~bblondie: Call them early in the day or late. Don't forget any personal or account information you might need for MSN to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bblondie taken from his MSN customer service problem that occurred on November 21st, 2017.