MSN: When someone answered she transferred me, and t...
A MSN customer review by GetHuman user ~Cancel Me from November 27th, 2017
Background on ~Cancel Me's case
GetHuman: ~Cancel Me - can you tell our other MSN customers when your case took place?
~Cancel Me: Yes I can. It was late at night, on November 23rd.
GetHuman: Did you reach out to MSN, and if so, how?
GetHuman: And which of these common MSN customer issues best describes the reason you wanted to talk to them?
(Shows ~Cancel Me a list of common MSN problems)
~Cancel Me: "Technical support" was why I was trying to call.
~Cancel Me's review of MSN customer service
GetHuman: So how would you sum up your experience for GetHuman's MSN customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Cancel Me: When someone answered she transferred me, and the recording said no one can help you. Please try your call again later. Hangup Been there Done that. Same response
GetHuman: Let's quantify your experience contacting MSN. On a scale of 1 to 5, how easy is it go get help on a MSN problem?
~Cancel Me: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Cancel Me: I'd give them a three out of five on communication.
GetHuman: And what about MSN's ability to quickly and effectively address your problem?
~Cancel Me: For that I would say four out of five.
GetHuman: And finally- any advice for other MSN customers?
~Cancel Me: Call them early in the day or late. Don't forget any personal or account information you might need for MSN to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Cancel Me taken from his MSN customer service problem that occurred on November 23rd, 2017.