MTD Power Equipment: Don't know if this was any better than I would...

A MTD Power Equipment customer review by GetHuman user GetHuman-295493 from November 5th, 2017

Background on GetHuman-295493's case

GetHuman: GetHuman-295493 - can you tell our other MTD Power Equipment customers when your case took place?
GetHuman-295493: Yup. It was afternoon, on October 29th.
GetHuman: Did you reach out to MTD Power Equipment, and if so, how?
GetHuman-295493: I used the 800-800-7310 number I found for on the GetHuman MTD Power Equipment customer phone number page I was on: MTD Power Equipment Customer Service Phone Number
GetHuman: And which of these common MTD Power Equipment customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-295493 a list of common MTD Power Equipment problems)
GetHuman-295493: "Technical support" was why I was trying to call.

GetHuman-295493's review of MTD Power Equipment customer service

GetHuman: So how would you sum up your experience for GetHuman's MTD Power Equipment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-295493: Don't know if this was any better than I would have done with their regular customer service number.
GetHuman: Let's quantify your experience contacting MTD Power Equipment. On a scale of 1 to 5, how easy is it go get help on a MTD Power Equipment problem?
GetHuman-295493: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-295493: I'd give them a five out of five on communication.
GetHuman: And what about MTD Power Equipment's ability to quickly and effectively address your problem?
GetHuman-295493: For that I would say three out of five.
GetHuman: And finally- any advice for other MTD Power Equipment customers?
GetHuman-295493: Call them early in the day or late. Don't forget any personal or account information you might need for MTD Power Equipment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-295493 taken from his MTD Power Equipment customer service problem that occurred on October 29th, 2017.

MTD Power Equipment

3.00 of 5 stars | 1 reviews

GetHuman-295493's MTD Power Equipment Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like MTD Power Equipment, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with MTD Power Equipment in any way.

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