MTD Power Equipment: Don't know if this was any better than I would...
A MTD Power Equipment customer review by GetHuman user GetHuman-295493 from November 5th, 2017
Background on GetHuman-295493's case
GetHuman: GetHuman-295493 - can you tell our other MTD Power Equipment customers when your case took place?
GetHuman-295493: Yup. It was afternoon, on October 29th.
GetHuman: Did you reach out to MTD Power Equipment, and if so, how?
GetHuman: And which of these common MTD Power Equipment customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-295493 a list of common MTD Power Equipment problems)
GetHuman-295493: "Technical support" was why I was trying to call.
GetHuman-295493's review of MTD Power Equipment customer service
GetHuman: So how would you sum up your experience for GetHuman's MTD Power Equipment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-295493: Don't know if this was any better than I would have done with their regular customer service number.
GetHuman: Let's quantify your experience contacting MTD Power Equipment. On a scale of 1 to 5, how easy is it go get help on a MTD Power Equipment problem?
GetHuman-295493: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-295493: I'd give them a five out of five on communication.
GetHuman: And what about MTD Power Equipment's ability to quickly and effectively address your problem?
GetHuman-295493: For that I would say three out of five.
GetHuman: And finally- any advice for other MTD Power Equipment customers?
GetHuman-295493: Call them early in the day or late. Don't forget any personal or account information you might need for MTD Power Equipment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-295493 taken from his MTD Power Equipment customer service problem that occurred on October 29th, 2017.
MTD Power Equipment
3.00 of 5 stars | 1 reviews
GetHuman-295493's MTD Power Equipment Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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