MTD Power Equipment: Was told they would get back to me about a weed...
A MTD Power Equipment customer review by GetHuman user ~Norman from November 22nd, 2017
Background on ~Norman's case
GetHuman: ~Norman - can you tell our other MTD Power Equipment customers when your case took place?
~Norman: Yeah. It was afternoon, on November 20th.
GetHuman: Did you reach out to MTD Power Equipment, and if so, how?
GetHuman: And which of these common MTD Power Equipment customer issues best describes the reason you wanted to talk to them?
(Shows ~Norman a list of common MTD Power Equipment problems)
~Norman: "Where to buy" was why I was trying to call.
~Norman's review of MTD Power Equipment customer service
GetHuman: So how would you sum up your experience for GetHuman's MTD Power Equipment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Norman: Was told they would get back to me about a weed Eater repair and no one has responded it's been over a week now and my weed Eater has been in the shop for * months now just want some answers on how I can get my Weedeater repaired that is still under warranty
GetHuman: Let's quantify your experience contacting MTD Power Equipment. On a scale of 1 to 5, how easy is it go get help on a MTD Power Equipment problem?
~Norman: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Norman: I'd give them a four out of five on communication.
GetHuman: And what about MTD Power Equipment's ability to quickly and effectively address your problem?
~Norman: For that I would say three out of five.
GetHuman: And finally- any advice for other MTD Power Equipment customers?
~Norman: Call them early in the day or late. Don't forget any personal or account information you might need for MTD Power Equipment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Norman taken from his MTD Power Equipment customer service problem that occurred on November 20th, 2017.
MTD Power Equipment
3.00 of 5 stars | 1 reviews
~Norman's MTD Power Equipment Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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