MagicJack: Refuse to do anythng but tell me to to their we...
A MagicJack customer review by GetHuman user ~Author Tolu2 from November 19th, 2017
Background on ~Author Tolu2's case
GetHuman: ~Author Tolu2 - can you tell our other MagicJack customers when your case took place?
~Author Tolu2: Yes I can. It was middle of the night, on November 14th.
GetHuman: Did you reach out to MagicJack, and if so, how?
GetHuman: And which of these common MagicJack customer issues best describes the reason you wanted to talk to them?
(Shows ~Author Tolu2 a list of common MagicJack problems)
~Author Tolu2: "Returns" was why I was trying to call.
~Author Tolu2's review of MagicJack customer service
GetHuman: So how would you sum up your experience for GetHuman's MagicJack customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Author Tolu2: Refuse to do anythng but tell me to to their webste where NOTHING WORKS. ICANNOT EVEN REGSTER THE PIECE OF FRAUD **** TO GET MY PHONE NUMBER AND USE IT.*FRAUD AND WORSE PRODUCT FRAUD I HAVE EVER SEEN ANY WHERE N THE WORLD.*NOTIFY YOUR FB TWITTER FRINDS NOT TO BUY IT
GetHuman: Let's quantify your experience contacting MagicJack. On a scale of 1 to 5, how easy is it go get help on a MagicJack problem?
~Author Tolu2: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Author Tolu2: I'd give them a two out of five on communication.
GetHuman: And what about MagicJack's ability to quickly and effectively address your problem?
~Author Tolu2: For that I would say one out of five.
GetHuman: And finally- any advice for other MagicJack customers?
~Author Tolu2: Call them early in the day or late. Don't forget any personal or account information you might need for MagicJack to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Author Tolu2 taken from his MagicJack customer service problem that occurred on November 14th, 2017.