Manulife Financial: manulife stolen my money
A Manulife Financial customer review by GetHuman user GetHuman39562 from December 7th, 2017
Background on GetHuman39562's case
GetHuman: GetHuman39562 - can you tell our other Manulife Financial customers when your case took place?
GetHuman39562: Yup. It was evening, on November 27th.
GetHuman: Did you reach out to Manulife Financial, and if so, how?
GetHuman: And which of these common Manulife Financial customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman39562 a list of common Manulife Financial problems)
GetHuman39562: "Make/Chase a claim" was why I was trying to call.
GetHuman39562's review of Manulife Financial customer service
GetHuman: So how would you sum up your experience for GetHuman's Manulife Financial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman39562: manulife stolen my money
GetHuman: Can you tell the rest of us a bit more from what happened on 11/27/17?
GetHuman39562: i make a payement of ***.**$ last thursday last week and take stolen me another ***$.** last friday the day after i make my payment and i told i dont want to be with us anymore and today the stolen me **$ i try to talk to ma agent since * days from now and he dosent answer me
GetHuman: Let's quantify your experience contacting Manulife Financial. On a scale of 1 to 5, how easy is it go get help on a Manulife Financial problem?
GetHuman39562: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman39562: I'd give them a one out of five on communication.
GetHuman: And what about Manulife Financial's ability to quickly and effectively address your problem?
GetHuman39562: For that I would say one out of five.
GetHuman: And finally- any advice for other Manulife Financial customers?
GetHuman39562: Call them early in the day or late. Don't forget any personal or account information you might need for Manulife Financial to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman39562 taken from his Manulife Financial customer service problem that occurred on November 27th, 2017.