Match.com: Cowards you can' even give us a way to stop you...
A Match.com customer review by GetHuman user ~shame on you from November 25th, 2017
Background on ~shame on you's case
GetHuman: ~shame on you - can you tell our other Match.com customers when your case took place?
~shame on you: Sure. It was evening, on November 18th.
GetHuman: Did you reach out to Match.com, and if so, how?
GetHuman: And which of these common Match.com customer issues best describes the reason you wanted to talk to them?
(Shows ~shame on you a list of common Match.com problems)
~shame on you: "Refund a Charge" was why I was trying to call.
~shame on you's review of Match.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Match.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~shame on you: Cowards you can' even give us a way to stop your invasion of privacy, but using matches that have neveer been registered officially with you. What an unprofessional , crooked site. Shame on you. Taking limited info, (email) & using to to hook in this case hundreds of unsuspecting members.
GetHuman: Let's quantify your experience contacting Match.com. On a scale of 1 to 5, how easy is it go get help on a Match.com problem?
~shame on you: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~shame on you: I'd give them a three out of five on communication.
GetHuman: And what about Match.com's ability to quickly and effectively address your problem?
~shame on you: For that I would say one out of five.
GetHuman: And finally- any advice for other Match.com customers?
~shame on you: Call them early in the day or late. Don't forget any personal or account information you might need for Match.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~shame on you taken from his Match.com customer service problem that occurred on November 18th, 2017.