Maxwell House Coffee: Cafe viena not available at Ingles in Madison GA

A Maxwell House Coffee customer review by GetHuman user GetHuman-bcjunior from December 3rd, 2017

Background on GetHuman-bcjunior's case

GetHuman: GetHuman-bcjunior - can you tell our other Maxwell House Coffee customers when your case took place?
GetHuman-bcjunior: Yeah. It was late at night, on November 30th.
GetHuman: Did you reach out to Maxwell House Coffee, and if so, how?
GetHuman-bcjunior: I used the 800-432-6333 number I found for on the GetHuman Maxwell House Coffee customer phone number page I was on: Maxwell House Coffee Customer Service Phone Number
GetHuman: And which of these common Maxwell House Coffee customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-bcjunior a list of common Maxwell House Coffee problems)
GetHuman-bcjunior: "Complaint" was why I was trying to call.

GetHuman-bcjunior's review of Maxwell House Coffee customer service

GetHuman: So how would you sum up your experience for GetHuman's Maxwell House Coffee customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-bcjunior: Cafe viena not available at Ingles in Madison GA
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman-bcjunior: The shelves of your coffee are getting less by he day. The management has told me Maxwell House instant coffee will soon no longer be available from the company.*I drink *-* cups a day so please do not discontinue Cafe Vienna.
GetHuman: Let's quantify your experience contacting Maxwell House Coffee. On a scale of 1 to 5, how easy is it go get help on a Maxwell House Coffee problem?
GetHuman-bcjunior: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-bcjunior: I'd give them a one out of five on communication.
GetHuman: And what about Maxwell House Coffee's ability to quickly and effectively address your problem?
GetHuman-bcjunior: For that I would say four out of five.
GetHuman: And finally- any advice for other Maxwell House Coffee customers?
GetHuman-bcjunior: Call them early in the day or late. Don't forget any personal or account information you might need for Maxwell House Coffee to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-bcjunior taken from his Maxwell House Coffee customer service problem that occurred on November 30th, 2017.

Maxwell House Coffee

2.25 of 5 stars | 24 reviews

GetHuman-bcjunior's Maxwell House Coffee Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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