Medco Pharmacy: My very first experience- always get * inhalers...
A Medco Pharmacy customer review by GetHuman user ~Concerned Mother from November 4th, 2017
Background on ~Concerned Mother's case
GetHuman: ~Concerned Mother - can you tell our other Medco Pharmacy customers when your case took place?
~Concerned Mother: Yup. It was afternoon, on October 30th.
GetHuman: Did you reach out to Medco Pharmacy, and if so, how?
GetHuman: And which of these common Medco Pharmacy customer issues best describes the reason you wanted to talk to them?
(Shows ~Concerned Mother a list of common Medco Pharmacy problems)
~Concerned Mother: "Complaint" was why I was trying to call.
~Concerned Mother's review of Medco Pharmacy customer service
GetHuman: So how would you sum up your experience for GetHuman's Medco Pharmacy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Concerned Mother: My very first experience- always get * inhalers for my son per month. They were only sending me one & not going to tell me.Insurance companies should not be paying the Rph that is in turn telling physicians how they should be writing scripts for their patients, basically saving the insurance company money while my sons inhaler has a possibility of running out before the end of the month!! Worst pharmacy I have ever dealt with.In these trying times I want an Rph that cares more about my family than $$ for their company. Very dissapointing.
GetHuman: Let's quantify your experience contacting Medco Pharmacy. On a scale of 1 to 5, how easy is it go get help on a Medco Pharmacy problem?
~Concerned Mother: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Concerned Mother: I'd give them a five out of five on communication.
GetHuman: And what about Medco Pharmacy's ability to quickly and effectively address your problem?
~Concerned Mother: For that I would say five out of five.
GetHuman: And finally- any advice for other Medco Pharmacy customers?
~Concerned Mother: Call them early in the day or late. Don't forget any personal or account information you might need for Medco Pharmacy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Concerned Mother taken from his Medco Pharmacy customer service problem that occurred on October 30th, 2017.