Medco Pharmacy: On FOUR separate occasions, Medco*Express Scrip...
A Medco Pharmacy customer review by GetHuman user ~medco sucks from November 14th, 2017
Background on ~medco sucks's case
GetHuman: ~medco sucks - can you tell our other Medco Pharmacy customers when your case took place?
~medco sucks: Yeah. It was morning, on November 9th.
GetHuman: Did you reach out to Medco Pharmacy, and if so, how?
GetHuman: And which of these common Medco Pharmacy customer issues best describes the reason you wanted to talk to them?
(Shows ~medco sucks a list of common Medco Pharmacy problems)
~medco sucks: "Product information" was why I was trying to call.
~medco sucks's review of Medco Pharmacy customer service
GetHuman: So how would you sum up your experience for GetHuman's Medco Pharmacy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~medco sucks: On FOUR separate occasions, Medco*Express Scripts has sent me the generic blood pressure medication even though it doesn't work for me. I've called and called and called. They are pleasant, but continue to RISK MY LIFE by sending me the wrong medication even though my insurance will cover the brand name. They are THE WORST EVER!!!!
GetHuman: Let's quantify your experience contacting Medco Pharmacy. On a scale of 1 to 5, how easy is it go get help on a Medco Pharmacy problem?
~medco sucks: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~medco sucks: I'd give them a five out of five on communication.
GetHuman: And what about Medco Pharmacy's ability to quickly and effectively address your problem?
~medco sucks: For that I would say five out of five.
GetHuman: And finally- any advice for other Medco Pharmacy customers?
~medco sucks: Call them early in the day or late. Don't forget any personal or account information you might need for Medco Pharmacy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~medco sucks taken from his Medco Pharmacy customer service problem that occurred on November 9th, 2017.