Medicare - Coordination of Benefits: I got to talk to a representative and I was bei...

A Medicare - Coordination of Benefits customer review by GetHuman user ~capri59 from November 10th, 2017

Background on ~capri59's case

GetHuman: ~capri59 - can you tell our other Medicare - Coordination of Benefits customers when your case took place?
~capri59: Yes. It was middle of the night, on November 5th.
GetHuman: Did you reach out to Medicare - Coordination of Benefits, and if so, how?
~capri59: I used a help page I found on the GetHuman Medicare - Coordination of Benefits customer service contact info page: Contact Medicare - Coordination of Benefits Customer Service
GetHuman: And which of these common Medicare - Coordination of Benefits customer issues best describes the reason you wanted to talk to them?
(Shows ~capri59 a list of common Medicare - Coordination of Benefits problems)
~capri59: "Update account information" was why I was trying to contact.

~capri59's review of Medicare - Coordination of Benefits customer service

GetHuman: So how would you sum up your experience for GetHuman's Medicare - Coordination of Benefits customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~capri59: I got to talk to a representative and I was being transferred I was disconnected. I tried * times and was disconnected each time.
GetHuman: Let's quantify your experience contacting Medicare - Coordination of Benefits. On a scale of 1 to 5, how easy is it go get help on a Medicare - Coordination of Benefits problem?
~capri59: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~capri59: I'd give them a one out of five on communication.
GetHuman: And what about Medicare - Coordination of Benefits's ability to quickly and effectively address your problem?
~capri59: For that I would say one out of five.
GetHuman: And finally- any advice for other Medicare - Coordination of Benefits customers?
~capri59: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Medicare - Coordination of Benefits to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~capri59 taken from his Medicare - Coordination of Benefits customer service problem that occurred on November 5th, 2017.

Medicare - Coordination of Benefits

1.33 of 5 stars | 27 reviews

~capri59's Medicare - Coordination of Benefits Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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