Medicare - Coordination of Benefits: I have been trying to get this office to correc...
A Medicare - Coordination of Benefits customer review by GetHuman user ~Angry Tax Payer from November 15th, 2017
Background on ~Angry Tax Payer's case
GetHuman: ~Angry Tax Payer - can you tell our other Medicare - Coordination of Benefits customers when your case took place?
~Angry Tax Payer: Yeah. It was afternoon, on November 7th.
GetHuman: Did you reach out to Medicare - Coordination of Benefits, and if so, how?
GetHuman: And which of these common Medicare - Coordination of Benefits customer issues best describes the reason you wanted to talk to them?
(Shows ~Angry Tax Payer a list of common Medicare - Coordination of Benefits problems)
~Angry Tax Payer: "Coverage question" was why I was trying to contact.
~Angry Tax Payer's review of Medicare - Coordination of Benefits customer service
GetHuman: So how would you sum up your experience for GetHuman's Medicare - Coordination of Benefits customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Angry Tax Payer: I have been trying to get this office to correct my husband's insurance information for four months. I have called seven times, each time assured that their error would be corrected within ** hours. Medicare is still denying claims based on the information that this office will not update. They have been provide with every piece of paper requested and still nothing. My state Senator's office is my next call.
GetHuman: Let's quantify your experience contacting Medicare - Coordination of Benefits. On a scale of 1 to 5, how easy is it go get help on a Medicare - Coordination of Benefits problem?
~Angry Tax Payer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Angry Tax Payer: I'd give them a one out of five on communication.
GetHuman: And what about Medicare - Coordination of Benefits's ability to quickly and effectively address your problem?
~Angry Tax Payer: For that I would say three out of five.
GetHuman: And finally- any advice for other Medicare - Coordination of Benefits customers?
~Angry Tax Payer: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Medicare - Coordination of Benefits to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Angry Tax Payer taken from his Medicare - Coordination of Benefits customer service problem that occurred on November 7th, 2017.