Medicare - Coordination of Benefits: Instead of my benefits being coordinated, now I...
A Medicare - Coordination of Benefits customer review by GetHuman user ~mcm from November 3rd, 2017
Background on ~mcm's case
GetHuman: ~mcm - can you tell our other Medicare - Coordination of Benefits customers when your case took place?
~mcm: Yes. It was evening, on October 27th.
GetHuman: Did you reach out to Medicare - Coordination of Benefits, and if so, how?
GetHuman: And which of these common Medicare - Coordination of Benefits customer issues best describes the reason you wanted to talk to them?
(Shows ~mcm a list of common Medicare - Coordination of Benefits problems)
~mcm: "Update account information" was why I was trying to contact.
~mcm's review of Medicare - Coordination of Benefits customer service
GetHuman: So how would you sum up your experience for GetHuman's Medicare - Coordination of Benefits customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mcm: Instead of my benefits being coordinated, now I have NONE because the representative was so rude and does not understand their own policies that he decided to "wipe out" all of my information! Called Medicare back and their only answer was to call the "Coordination of Benefits" back! This is a disgrace!
GetHuman: Let's quantify your experience contacting Medicare - Coordination of Benefits. On a scale of 1 to 5, how easy is it go get help on a Medicare - Coordination of Benefits problem?
~mcm: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mcm: I'd give them a one out of five on communication.
GetHuman: And what about Medicare - Coordination of Benefits's ability to quickly and effectively address your problem?
~mcm: For that I would say four out of five.
GetHuman: And finally- any advice for other Medicare - Coordination of Benefits customers?
~mcm: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Medicare - Coordination of Benefits to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mcm taken from his Medicare - Coordination of Benefits customer service problem that occurred on October 27th, 2017.