Medicare - Coordination of Benefits: Just follow the prompts. You will need your SS...

A Medicare - Coordination of Benefits customer review by GetHuman user ~Nancy RN from November 6th, 2017

Background on ~Nancy RN's case

GetHuman: ~Nancy RN - can you tell our other Medicare - Coordination of Benefits customers when your case took place?
~Nancy RN: Yup. It was afternoon, on October 31st.
GetHuman: Did you reach out to Medicare - Coordination of Benefits, and if so, how?
~Nancy RN: I used a help page I found on the GetHuman Medicare - Coordination of Benefits customer service contact info page: Contact Medicare - Coordination of Benefits Customer Service
GetHuman: And which of these common Medicare - Coordination of Benefits customer issues best describes the reason you wanted to talk to them?
(Shows ~Nancy RN a list of common Medicare - Coordination of Benefits problems)
~Nancy RN: "Update account information" was why I was trying to contact.

~Nancy RN's review of Medicare - Coordination of Benefits customer service

GetHuman: So how would you sum up your experience for GetHuman's Medicare - Coordination of Benefits customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Nancy RN: Just follow the prompts. You will need your SS card, name and address of any employer, and your ID card for any other health insurance. The agent was friendly and helpful.
GetHuman: Let's quantify your experience contacting Medicare - Coordination of Benefits. On a scale of 1 to 5, how easy is it go get help on a Medicare - Coordination of Benefits problem?
~Nancy RN: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Nancy RN: I'd give them a three out of five on communication.
GetHuman: And what about Medicare - Coordination of Benefits's ability to quickly and effectively address your problem?
~Nancy RN: For that I would say two out of five.
GetHuman: And finally- any advice for other Medicare - Coordination of Benefits customers?
~Nancy RN: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Medicare - Coordination of Benefits to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Nancy RN taken from his Medicare - Coordination of Benefits customer service problem that occurred on October 31st, 2017.

Medicare - Coordination of Benefits

1.33 of 5 stars | 27 reviews

~Nancy RN's Medicare - Coordination of Benefits Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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