MegaPath: This is the number for the Senior Supervisor ta...
A MegaPath customer review by GetHuman user GetHuman-18915 from November 18th, 2017
Background on GetHuman-18915's case
GetHuman: GetHuman-18915 - can you tell our other MegaPath customers when your case took place?
GetHuman-18915: Yes I can. It was afternoon, on November 13th.
GetHuman: Did you reach out to MegaPath, and if so, how?
GetHuman: And which of these common MegaPath customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-18915 a list of common MegaPath problems)
GetHuman-18915: "Lower my bill" was why I was trying to call.
GetHuman-18915's review of MegaPath customer service
GetHuman: So how would you sum up your experience for GetHuman's MegaPath customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-18915: This is the number for the Senior Supervisor tasked with assisting with any customer issues. This number is staffed ****.
GetHuman: Let's quantify your experience contacting MegaPath. On a scale of 1 to 5, how easy is it go get help on a MegaPath problem?
GetHuman-18915: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-18915: I'd give them a one out of five on communication.
GetHuman: And what about MegaPath's ability to quickly and effectively address your problem?
GetHuman-18915: For that I would say four out of five.
GetHuman: And finally- any advice for other MegaPath customers?
GetHuman-18915: Call them early in the day or late. Don't forget any personal or account information you might need for MegaPath to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-18915 taken from his MegaPath customer service problem that occurred on November 13th, 2017.
MegaPath
2.00 of 5 stars | 5 reviews
GetHuman-18915's MegaPath Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
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