Megabus: I've enjoy my traveling experience I have had s...
A Megabus customer review by GetHuman user ~Sherry Wherry from November 10th, 2017
Background on ~Sherry Wherry's case
GetHuman: ~Sherry Wherry - can you tell our other Megabus customers when your case took place?
~Sherry Wherry: Sure. It was middle of the night, on November 3rd.
GetHuman: Did you reach out to Megabus, and if so, how?
GetHuman: And which of these common Megabus customer issues best describes the reason you wanted to talk to them?
(Shows ~Sherry Wherry a list of common Megabus problems)
~Sherry Wherry: "Make a booking" was why I was trying to call.
~Sherry Wherry's review of Megabus customer service
GetHuman: So how would you sum up your experience for GetHuman's Megabus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sherry Wherry: I've enjoy my traveling experience I have had since I first heard of your services. And I promote everytime I ride with you. God Bless you folks for seeing a need doing these times when the economy is so rough.
GetHuman: Let's quantify your experience contacting Megabus. On a scale of 1 to 5, how easy is it go get help on a Megabus problem?
~Sherry Wherry: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sherry Wherry: I'd give them a two out of five on communication.
GetHuman: And what about Megabus's ability to quickly and effectively address your problem?
~Sherry Wherry: For that I would say three out of five.
GetHuman: And finally- any advice for other Megabus customers?
~Sherry Wherry: Call them early in the day or late. Don't forget any personal or account information you might need for Megabus to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sherry Wherry taken from his Megabus customer service problem that occurred on November 3rd, 2017.