Menard Inc.: It took calling the home office (at the number...
A Menard Inc. customer review by GetHuman user ~JudyK from November 24th, 2017
Background on ~JudyK's case
GetHuman: ~JudyK - can you tell our other Menard Inc. customers when your case took place?
~JudyK: Yes. It was evening, on November 23rd.
GetHuman: Did you reach out to Menard Inc., and if so, how?
GetHuman: And which of these common Menard Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~JudyK a list of common Menard Inc. problems)
~JudyK: "Update Account Info" was why I was trying to contact.
~JudyK's review of Menard Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Menard Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JudyK: It took calling the home office (at the number you list), but the receptionist immediately routed me to a logically-chosen person who immediately routed me to the person who could help me. Zero wait time. They promise to send me a replacement tool. Shipping label for the old tool to come by email in *-* days. So far, I'm very satisfied. If they do not follow up, I will report.
GetHuman: Let's quantify your experience contacting Menard Inc.. On a scale of 1 to 5, how easy is it go get help on a Menard Inc. problem?
~JudyK: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JudyK: I'd give them a four out of five on communication.
GetHuman: And what about Menard Inc.'s ability to quickly and effectively address your problem?
~JudyK: For that I would say five out of five.
GetHuman: And finally- any advice for other Menard Inc. customers?
~JudyK: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Menard Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JudyK taken from his Menard Inc. customer service problem that occurred on November 23rd, 2017.