Menard Inc.: Kept putting me off, transferring. Can't even t...
A Menard Inc. customer review by GetHuman user ~Capt Dave from November 25th, 2017
Background on ~Capt Dave's case
GetHuman: ~Capt Dave - can you tell our other Menard Inc. customers when your case took place?
~Capt Dave: Sure. It was morning, on November 20th.
GetHuman: Did you reach out to Menard Inc., and if so, how?
GetHuman: And which of these common Menard Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Capt Dave a list of common Menard Inc. problems)
~Capt Dave: "Track a Package" was why I was trying to contact.
~Capt Dave's review of Menard Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Menard Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Capt Dave: Kept putting me off, transferring. Can't even talk to cust serv. Horrible way to treat customers. Cust serv line's first recorded words are importance of customers. BULL!
GetHuman: Let's quantify your experience contacting Menard Inc.. On a scale of 1 to 5, how easy is it go get help on a Menard Inc. problem?
~Capt Dave: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Capt Dave: I'd give them a three out of five on communication.
GetHuman: And what about Menard Inc.'s ability to quickly and effectively address your problem?
~Capt Dave: For that I would say four out of five.
GetHuman: And finally- any advice for other Menard Inc. customers?
~Capt Dave: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Menard Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Capt Dave taken from his Menard Inc. customer service problem that occurred on November 20th, 2017.