Menard Inc.: Website is worthless. Asked for a call back on...
A Menard Inc. customer review by GetHuman user ~Kathy from November 25th, 2017
Background on ~Kathy's case
GetHuman: ~Kathy - can you tell our other Menard Inc. customers when your case took place?
~Kathy: Sure. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Menard Inc., and if so, how?
GetHuman: And which of these common Menard Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Kathy a list of common Menard Inc. problems)
~Kathy: "Make a purchase" was why I was trying to contact.
~Kathy's review of Menard Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Menard Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kathy: Website is worthless. Asked for a call back on * occasions with no response. Call you *** number which is a recording. Apparently, you are not Dedicated to Customer service and your return policy is illegal. No wonder you get away with terrible service because no will take your call and the store has supervisors who only will give you set answer and have no ability to assists the customer. I have spent thousands of dollars at Menards, but will never spend another dollar. I need to speak with a supervisor immediately. ***-***-****. Kathy
GetHuman: Let's quantify your experience contacting Menard Inc.. On a scale of 1 to 5, how easy is it go get help on a Menard Inc. problem?
~Kathy: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kathy: I'd give them a four out of five on communication.
GetHuman: And what about Menard Inc.'s ability to quickly and effectively address your problem?
~Kathy: For that I would say one out of five.
GetHuman: And finally- any advice for other Menard Inc. customers?
~Kathy: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Menard Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kathy taken from his Menard Inc. customer service problem that occurred on November 16th, 2017.