Metlife Dental: cant get past the computer talking. I need to s...

A Metlife Dental customer review by GetHuman user ~Buckeye oral surgery in mtv from November 16th, 2017

Background on ~Buckeye oral surgery in mtv's case

GetHuman: ~Buckeye oral surgery in mtv - can you tell our other Metlife Dental customers when your case took place?
~Buckeye oral surgery in mtv: Yes. It was middle of the night, on November 8th.
GetHuman: Did you reach out to Metlife Dental, and if so, how?
~Buckeye oral surgery in mtv: I used the 800-638-5433 number I found for on the GetHuman Metlife Dental customer phone number page I was on: Metlife Dental Customer Service Phone Number
GetHuman: And which of these common Metlife Dental customer issues best describes the reason you wanted to talk to them?
(Shows ~Buckeye oral surgery in mtv a list of common Metlife Dental problems)
~Buckeye oral surgery in mtv: "Am I Covered?" was why I was trying to call.

~Buckeye oral surgery in mtv's review of Metlife Dental customer service

GetHuman: So how would you sum up your experience for GetHuman's Metlife Dental customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Buckeye oral surgery in mtv: cant get past the computer talking. I need to speak with someone acct. Ins is not active anymore with you. But Ins was active day of surgery need someome to call me at ***-***-****. been trying for a hour. with different numbers. please help me.
GetHuman: Let's quantify your experience contacting Metlife Dental. On a scale of 1 to 5, how easy is it go get help on a Metlife Dental problem?
~Buckeye oral surgery in mtv: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Buckeye oral surgery in mtv: I'd give them a five out of five on communication.
GetHuman: And what about Metlife Dental's ability to quickly and effectively address your problem?
~Buckeye oral surgery in mtv: For that I would say four out of five.
GetHuman: And finally- any advice for other Metlife Dental customers?
~Buckeye oral surgery in mtv: Call them early in the day or late. Don't forget any personal or account information you might need for Metlife Dental to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Buckeye oral surgery in mtv taken from his Metlife Dental customer service problem that occurred on November 8th, 2017.

Metlife Dental

2.61 of 5 stars | 110 reviews

~Buckeye oral surgery in mtv's Metlife Dental Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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