Metro PCS: AS OF ******* THE ******** WON'T EVEN PICK UP T...
A Metro PCS customer review by GetHuman user ~METROPCS SUCKS from November 21st, 2017
Background on ~METROPCS SUCKS's case
GetHuman: ~METROPCS SUCKS - can you tell our other Metro PCS customers when your case took place?
~METROPCS SUCKS: Sure. It was late at night, on November 11th.
GetHuman: Did you reach out to Metro PCS, and if so, how?
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~METROPCS SUCKS a list of common Metro PCS problems)
~METROPCS SUCKS: "Cancel service" was why I was trying to call.
~METROPCS SUCKS's review of Metro PCS customer service
GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~METROPCS SUCKS: AS OF ******* THE ******** WON'T EVEN PICK UP THE GD PHONE THERE IS NOT A PERSON THERE THEY ROUTE YOU TO CUSTOMER SERVICE OVERSEAS!!! METRO PCS *****!!!!!
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~METROPCS SUCKS: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~METROPCS SUCKS: I'd give them a three out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~METROPCS SUCKS: For that I would say four out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~METROPCS SUCKS: Call them early in the day or late. Don't forget any personal or account information you might need for Metro PCS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~METROPCS SUCKS taken from his Metro PCS customer service problem that occurred on November 11th, 2017.