Metro PCS: Got new phone so ****** up wont download anythi...
A Metro PCS customer review by GetHuman user ~hate metro from November 24th, 2017
Background on ~hate metro's case
GetHuman: ~hate metro - can you tell our other Metro PCS customers when your case took place?
~hate metro: Yes. It was morning, on November 19th.
GetHuman: Did you reach out to Metro PCS, and if so, how?
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~hate metro a list of common Metro PCS problems)
~hate metro: "Billing" was why I was trying to call.
~hate metro's review of Metro PCS customer service
GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hate metro: Got new phone so ****** up wont download anything i want to metro corporate they did nothing to help me
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~hate metro: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hate metro: I'd give them a three out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~hate metro: For that I would say one out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~hate metro: Call them early in the day or late. Don't forget any personal or account information you might need for Metro PCS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hate metro taken from his Metro PCS customer service problem that occurred on November 19th, 2017.