I've been with metro PCs for over a year now an...
A Metro PCS customer review by GetHuman user GetHuman-312892 from November 21st, 2017
Background on GetHuman-312892's case
GetHuman: GetHuman-312892 - can you tell our other Metro PCS customers when your case took place?
GetHuman-312892: Yeah. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Metro PCS, and if so, how?
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-312892 a list of common Metro PCS problems)
GetHuman-312892: "Complaint" was why I was trying to call.
GetHuman-312892's review of Metro PCS customer service
GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-312892: I've been with metro PCs for over a year now and don't have a single complaint whatsoever. All these fools paying more money for less satisfaction can just stay where they are. My unlimited *g everything for one flat rate will keep me with metro for years to come. Thank you metro pcs. I believe who you business with matters a lot and you have my business for life! Metro PCS rocks!
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
GetHuman-312892: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-312892: I'd give them a four out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
GetHuman-312892: For that I would say one out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
GetHuman-312892: Call them early in the day or late. Don't forget any personal or account information you might need for Metro PCS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-312892 taken from his Metro PCS customer service problem that occurred on November 12th, 2017.