Metro PCS: csr ***** they are all representatives are unkn...
A Metro PCS customer review by GetHuman user ~metro sucks from November 22nd, 2017
Background on ~metro sucks's case
GetHuman: ~metro sucks - can you tell our other Metro PCS customers when your case took place?
~metro sucks: Sure. It was evening, on November 20th.
GetHuman: Did you reach out to Metro PCS, and if so, how?
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~metro sucks a list of common Metro PCS problems)
~metro sucks: "Payment Arrangement" was why I was trying to call.
~metro sucks's review of Metro PCS customer service
GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~metro sucks: csr ***** they are all representatives are unknowledgable of their terms and conditions and services provided.
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~metro sucks: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~metro sucks: I'd give them a one out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~metro sucks: For that I would say one out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~metro sucks: Call them early in the day or late. Don't forget any personal or account information you might need for Metro PCS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~metro sucks taken from his Metro PCS customer service problem that occurred on November 20th, 2017.