Metro PCS: worst cust service ever no help no cust service...
A Metro PCS customer review by GetHuman user ~PHUCK METRO from November 23rd, 2017
Background on ~PHUCK METRO's case
GetHuman: ~PHUCK METRO - can you tell our other Metro PCS customers when your case took place?
~PHUCK METRO: Yeah. It was late at night, on November 16th.
GetHuman: Did you reach out to Metro PCS, and if so, how?
GetHuman: And which of these common Metro PCS customer issues best describes the reason you wanted to talk to them?
(Shows ~PHUCK METRO a list of common Metro PCS problems)
~PHUCK METRO: "Overcharge/Strange charge" was why I was trying to call.
~PHUCK METRO's review of Metro PCS customer service
GetHuman: So how would you sum up your experience for GetHuman's Metro PCS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~PHUCK METRO: worst cust service ever no help no cust service total lack of respect cancelling my service with them *st thin g tomorrow THEY ******* **** WOULD NOT REFER THEM TO A PILE OF **** THAT PILE DESERVES BETTER
GetHuman: Let's quantify your experience contacting Metro PCS. On a scale of 1 to 5, how easy is it go get help on a Metro PCS problem?
~PHUCK METRO: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~PHUCK METRO: I'd give them a two out of five on communication.
GetHuman: And what about Metro PCS's ability to quickly and effectively address your problem?
~PHUCK METRO: For that I would say one out of five.
GetHuman: And finally- any advice for other Metro PCS customers?
~PHUCK METRO: Call them early in the day or late. Don't forget any personal or account information you might need for Metro PCS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~PHUCK METRO taken from his Metro PCS customer service problem that occurred on November 16th, 2017.