Michael Kors: MK watch band repaired twice. After second rep...

A Michael Kors customer review by GetHuman user GetHuman-natspen from December 8th, 2017

Background on GetHuman-natspen's case

GetHuman: GetHuman-natspen - can you tell our other Michael Kors customers when your case took place?
GetHuman-natspen: Yes I can. It was morning, on November 29th.
GetHuman: Did you reach out to Michael Kors, and if so, how?
GetHuman-natspen: I used the 866-709-5677 number I found for on the GetHuman Michael Kors customer phone number page I was on: Michael Kors Customer Service Phone Number
GetHuman: And which of these common Michael Kors customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-natspen a list of common Michael Kors problems)
GetHuman-natspen: "Warranty claim" was why I was trying to call.

GetHuman-natspen's review of Michael Kors customer service

GetHuman: So how would you sum up your experience for GetHuman's Michael Kors customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-natspen: MK watch band repaired twice. After second repair band broke and watch was lost
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-natspen: I'm not paying $** for you to correct an issue that was caused by MK
GetHuman: Let's quantify your experience contacting Michael Kors. On a scale of 1 to 5, how easy is it go get help on a Michael Kors problem?
GetHuman-natspen: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-natspen: I'd give them a two out of five on communication.
GetHuman: And what about Michael Kors's ability to quickly and effectively address your problem?
GetHuman-natspen: For that I would say three out of five.
GetHuman: And finally- any advice for other Michael Kors customers?
GetHuman-natspen: Call them early in the day or late. Don't forget any personal or account information you might need for Michael Kors to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-natspen taken from his Michael Kors customer service problem that occurred on November 29th, 2017.

Michael Kors

1.94 of 5 stars | 72 reviews

GetHuman-natspen's Michael Kors Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Michael Kors, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Michael Kors in any way.

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