Michigan Secretary of State: I am constantly put on hold, sent to wrong depa...
A Michigan Secretary of State customer review by GetHuman user ~Judi from November 13th, 2017
Background on ~Judi's case
GetHuman: ~Judi - can you tell our other Michigan Secretary of State customers when your case took place?
~Judi: Sure. It was afternoon, on November 7th.
GetHuman: Did you reach out to Michigan Secretary of State, and if so, how?
GetHuman: And which of these common Michigan Secretary of State customer issues best describes the reason you wanted to talk to them?
(Shows ~Judi a list of common Michigan Secretary of State problems)
~Judi: "None of those really matches why I wanted to call Michigan Secretary of State that day." was why I was trying to call.
~Judi's review of Michigan Secretary of State customer service
GetHuman: So how would you sum up your experience for GetHuman's Michigan Secretary of State customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Judi: I am constantly put on hold, sent to wrong departments, getting conflicting responses and getting disconnected having to go through the whole process again. This is the worse I have ever seen the Michigan SOS
GetHuman: Let's quantify your experience contacting Michigan Secretary of State. On a scale of 1 to 5, how easy is it go get help on a Michigan Secretary of State problem?
~Judi: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Judi: I'd give them a four out of five on communication.
GetHuman: And what about Michigan Secretary of State's ability to quickly and effectively address your problem?
~Judi: For that I would say one out of five.
GetHuman: And finally- any advice for other Michigan Secretary of State customers?
~Judi: Call them early in the day or late. Don't forget any personal or account information you might need for Michigan Secretary of State to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Judi taken from his Michigan Secretary of State customer service problem that occurred on November 7th, 2017.