Micro Center Computers and Electronics: I have never been successful in reaching a huma...
A Micro Center Computers and Electronics customer review by GetHuman user GetHuman-394150 from November 20th, 2017
Background on GetHuman-394150's case
GetHuman: GetHuman-394150 - can you tell our other Micro Center Computers and Electronics customers when your case took place?
GetHuman-394150: Yes I can. It was afternoon, on November 13th.
GetHuman: Did you reach out to Micro Center Computers and Electronics, and if so, how?
GetHuman: And which of these common Micro Center Computers and Electronics customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-394150 a list of common Micro Center Computers and Electronics problems)
GetHuman-394150: "Repairs" was why I was trying to call.
GetHuman-394150's review of Micro Center Computers and Electronics customer service
GetHuman: So how would you sum up your experience for GetHuman's Micro Center Computers and Electronics customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-394150: I have never been successful in reaching a human nor has anyone ever picked up the phone to help me resolve the issue that I am facing! I call support to get personalized service, for I am not a techy nor do I learn well by chatting! I call to be walked through a procedure and I will tell one *thing, NEVER, EVER HAS A TECHNICIAN PICKED UP THE PHONE SINCE I HAVE PURCHASED THE HP ****S PROBOOK! I AM DISGUSTED WITH THE SERVICE I HAVEN'T BEEN PROVIDED! I AM SO ANNOYED AND THIS EMAIL WILL ONLY **** SOMEONE OFF AND CUSTOMER SERVICE IN THIS COUNTRY CONTINUES IT'S DOWNWARD SPIRAL! I AM UNABLE TO USE MY COMPUTER AND IT IS A GRAND INJUSTICE THAT I HOD IN THE PAST ** DAYS * TIMES FOR ALMOST * *** HOURS!!! REFUND
GetHuman: Let's quantify your experience contacting Micro Center Computers and Electronics. On a scale of 1 to 5, how easy is it go get help on a Micro Center Computers and Electronics problem?
GetHuman-394150: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-394150: I'd give them a two out of five on communication.
GetHuman: And what about Micro Center Computers and Electronics's ability to quickly and effectively address your problem?
GetHuman-394150: For that I would say five out of five.
GetHuman: And finally- any advice for other Micro Center Computers and Electronics customers?
GetHuman-394150: Call them early in the day or late. Don't forget any personal or account information you might need for Micro Center Computers and Electronics to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-394150 taken from his Micro Center Computers and Electronics customer service problem that occurred on November 13th, 2017.