Microsoft Excel: great communication they just do not support of...
A Microsoft Excel customer review by GetHuman user GetHuman-257313 from November 27th, 2017
Background on GetHuman-257313's case
GetHuman: GetHuman-257313 - can you tell our other Microsoft Excel customers when your case took place?
GetHuman-257313: Yup. It was late at night, on November 25th.
GetHuman: Did you reach out to Microsoft Excel, and if so, how?
GetHuman: And which of these common Microsoft Excel customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-257313 a list of common Microsoft Excel problems)
GetHuman-257313: "Change order" was why I was trying to call.
GetHuman-257313's review of Microsoft Excel customer service
GetHuman: So how would you sum up your experience for GetHuman's Microsoft Excel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-257313: great communication they just do not support office **** anymore. not sure how a company just doesn't support their old products? kinda odd
GetHuman: Let's quantify your experience contacting Microsoft Excel. On a scale of 1 to 5, how easy is it go get help on a Microsoft Excel problem?
GetHuman-257313: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-257313: I'd give them a five out of five on communication.
GetHuman: And what about Microsoft Excel's ability to quickly and effectively address your problem?
GetHuman-257313: For that I would say one out of five.
GetHuman: And finally- any advice for other Microsoft Excel customers?
GetHuman-257313: Call them early in the day or late. Don't forget any personal or account information you might need for Microsoft Excel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-257313 taken from his Microsoft Excel customer service problem that occurred on November 25th, 2017.
2.80 of 5 stars | 24 reviews
GetHuman-257313's Microsoft Excel Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
4 out of 5 stars
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