Microsoft - Tech Support: I called to figure out why my email could not b...
A Microsoft - Tech Support customer review by GetHuman user ~veryannoyedgirl from November 25th, 2017
Background on ~veryannoyedgirl's case
GetHuman: ~veryannoyedgirl - can you tell our other Microsoft - Tech Support customers when your case took place?
~veryannoyedgirl: Yes I can. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Microsoft - Tech Support, and if so, how?
GetHuman: And which of these common Microsoft - Tech Support customer issues best describes the reason you wanted to talk to them?
(Shows ~veryannoyedgirl a list of common Microsoft - Tech Support problems)
~veryannoyedgirl: "Account issues" was why I was trying to call.
~veryannoyedgirl's review of Microsoft - Tech Support customer service
GetHuman: So how would you sum up your experience for GetHuman's Microsoft - Tech Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~veryannoyedgirl: I called to figure out why my email could not be verified on any mobile or ipad devices. The lady asked me why it would not work at first.... i don't know this would be why i am calling you! sent to account and billing because they could help me got another lady asking me why it wasn't working ...... i don't ******* know this would be why imcalling. so from there she needed to do her research to figure it out, walk through ******** for ** mins with me asking her all the tech questions and her having absolutly no knowledge. I figure out i have one button that needed to be changed and bam it works thanks for nothing you idiots
GetHuman: Let's quantify your experience contacting Microsoft - Tech Support. On a scale of 1 to 5, how easy is it go get help on a Microsoft - Tech Support problem?
~veryannoyedgirl: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~veryannoyedgirl: I'd give them a one out of five on communication.
GetHuman: And what about Microsoft - Tech Support's ability to quickly and effectively address your problem?
~veryannoyedgirl: For that I would say five out of five.
GetHuman: And finally- any advice for other Microsoft - Tech Support customers?
~veryannoyedgirl: Call them early in the day or late. Don't forget any personal or account information you might need for Microsoft - Tech Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~veryannoyedgirl taken from his Microsoft - Tech Support customer service problem that occurred on November 15th, 2017.