Microsoft - Tech Support: If I hadn't found "Get Human", I never could ha...
A Microsoft - Tech Support customer review by GetHuman user GetHuman-279604 from November 21st, 2017
Background on GetHuman-279604's case
GetHuman: GetHuman-279604 - can you tell our other Microsoft - Tech Support customers when your case took place?
GetHuman-279604: Yes. It was morning, on November 20th.
GetHuman: Did you reach out to Microsoft - Tech Support, and if so, how?
GetHuman: And which of these common Microsoft - Tech Support customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-279604 a list of common Microsoft - Tech Support problems)
GetHuman-279604: "Technical Support" was why I was trying to call.
GetHuman-279604's review of Microsoft - Tech Support customer service
GetHuman: So how would you sum up your experience for GetHuman's Microsoft - Tech Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-279604: If I hadn't found "Get Human", I never could have gotten someone who spoke normal english to help me. The Microsoft website is a joke and their tech support in India is just plain incompetent. They wanted me to purchase a security package after shutting down my account for no reason. I will only use my hotmail account for junk since I simply can't trust Microsoft. This was simply too much effort
GetHuman: Let's quantify your experience contacting Microsoft - Tech Support. On a scale of 1 to 5, how easy is it go get help on a Microsoft - Tech Support problem?
GetHuman-279604: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-279604: I'd give them a four out of five on communication.
GetHuman: And what about Microsoft - Tech Support's ability to quickly and effectively address your problem?
GetHuman-279604: For that I would say three out of five.
GetHuman: And finally- any advice for other Microsoft - Tech Support customers?
GetHuman-279604: Call them early in the day or late. Don't forget any personal or account information you might need for Microsoft - Tech Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-279604 taken from his Microsoft - Tech Support customer service problem that occurred on November 20th, 2017.