Microsoft - Tech Support: win * could not be repaired via backup disk. mi...
A Microsoft - Tech Support customer review by GetHuman user ~key4us2c from November 27th, 2017
Background on ~key4us2c's case
GetHuman: ~key4us2c - can you tell our other Microsoft - Tech Support customers when your case took place?
~key4us2c: Yes. It was morning, on November 23rd.
GetHuman: Did you reach out to Microsoft - Tech Support, and if so, how?
GetHuman: And which of these common Microsoft - Tech Support customer issues best describes the reason you wanted to talk to them?
(Shows ~key4us2c a list of common Microsoft - Tech Support problems)
~key4us2c: "Technical Support" was why I was trying to call.
~key4us2c's review of Microsoft - Tech Support customer service
GetHuman: So how would you sum up your experience for GetHuman's Microsoft - Tech Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~key4us2c: win * could not be repaired via backup disk. microsoft will not*does not supply system disks so a clean install is not possible. they do offer to upgrade for $*** to win *. this is unacceptable. they should back their product. i should not have to buy an upgrade to fix my laptop. makes me think that they are the source of viruses for their own profit. i do know that every time I've done updates my system runs worse, especially when they have a new OS to sell. never again microsoft you've lost this customer!
GetHuman: Let's quantify your experience contacting Microsoft - Tech Support. On a scale of 1 to 5, how easy is it go get help on a Microsoft - Tech Support problem?
~key4us2c: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~key4us2c: I'd give them a four out of five on communication.
GetHuman: And what about Microsoft - Tech Support's ability to quickly and effectively address your problem?
~key4us2c: For that I would say three out of five.
GetHuman: And finally- any advice for other Microsoft - Tech Support customers?
~key4us2c: Call them early in the day or late. Don't forget any personal or account information you might need for Microsoft - Tech Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~key4us2c taken from his Microsoft - Tech Support customer service problem that occurred on November 23rd, 2017.