Microsoft - Windows Live: * sent me to billing but the lady was very help...

A Microsoft - Windows Live customer review by GetHuman user GetHuman-315960 from November 28th, 2017

Background on GetHuman-315960's case

GetHuman: GetHuman-315960 - can you tell our other Microsoft - Windows Live customers when your case took place?
GetHuman-315960: Yes I can. It was middle of the night, on November 27th.
GetHuman: Did you reach out to Microsoft - Windows Live, and if so, how?
GetHuman-315960: I used the 800-642-7676 number I found for on the GetHuman Microsoft - Windows Live customer phone number page I was on: Microsoft - Windows Live Customer Service Phone Number
GetHuman: And which of these common Microsoft - Windows Live customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-315960 a list of common Microsoft - Windows Live problems)
GetHuman-315960: "None of those really matches why I wanted to call Microsoft - Windows Live that day." was why I was trying to call.

GetHuman-315960's review of Microsoft - Windows Live customer service

GetHuman: So how would you sum up your experience for GetHuman's Microsoft - Windows Live customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-315960: * sent me to billing but the lady was very helpful and sent me right to tech support and they helped me
GetHuman: Let's quantify your experience contacting Microsoft - Windows Live. On a scale of 1 to 5, how easy is it go get help on a Microsoft - Windows Live problem?
GetHuman-315960: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-315960: I'd give them a one out of five on communication.
GetHuman: And what about Microsoft - Windows Live's ability to quickly and effectively address your problem?
GetHuman-315960: For that I would say five out of five.
GetHuman: And finally- any advice for other Microsoft - Windows Live customers?
GetHuman-315960: Call them early in the day or late. Don't forget any personal or account information you might need for Microsoft - Windows Live to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-315960 taken from his Microsoft - Windows Live customer service problem that occurred on November 27th, 2017.

Microsoft - Windows Live

2.43 of 5 stars | 50 reviews

GetHuman-315960's Microsoft - Windows Live Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
2 out of 5 stars

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