Microsoft - Windows Live: the customer service agent was very rude and tr...
A Microsoft - Windows Live customer review by GetHuman user ~patty from November 25th, 2017
Background on ~patty's case
GetHuman: ~patty - can you tell our other Microsoft - Windows Live customers when your case took place?
~patty: Yeah. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Microsoft - Windows Live, and if so, how?
GetHuman: And which of these common Microsoft - Windows Live customer issues best describes the reason you wanted to talk to them?
(Shows ~patty a list of common Microsoft - Windows Live problems)
~patty: "None of those really matches why I wanted to call Microsoft - Windows Live that day." was why I was trying to call.
~patty's review of Microsoft - Windows Live customer service
GetHuman: So how would you sum up your experience for GetHuman's Microsoft - Windows Live customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~patty: the customer service agent was very rude and tried to charge me ***.** to fix a problem created on their end and then she hung up on me when I said I already paid for customer service
GetHuman: Let's quantify your experience contacting Microsoft - Windows Live. On a scale of 1 to 5, how easy is it go get help on a Microsoft - Windows Live problem?
~patty: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~patty: I'd give them a four out of five on communication.
GetHuman: And what about Microsoft - Windows Live's ability to quickly and effectively address your problem?
~patty: For that I would say three out of five.
GetHuman: And finally- any advice for other Microsoft - Windows Live customers?
~patty: Call them early in the day or late. Don't forget any personal or account information you might need for Microsoft - Windows Live to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~patty taken from his Microsoft - Windows Live customer service problem that occurred on November 23rd, 2017.