Microsoft Word: keywords with same letter summed up in navigation
A Microsoft Word customer review by GetHuman user GetHuman-majo776 from November 30th, 2017
Background on GetHuman-majo776's case
GetHuman: GetHuman-majo776 - can you tell our other Microsoft Word customers when your case took place?
GetHuman-majo776: Sure. It was morning, on November 23rd.
GetHuman: Did you reach out to Microsoft Word, and if so, how?
GetHuman: And which of these common Microsoft Word customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-majo776 a list of common Microsoft Word problems)
GetHuman-majo776: "Complaint" was why I was trying to call.
GetHuman-majo776's review of Microsoft Word customer service
GetHuman: So how would you sum up your experience for GetHuman's Microsoft Word customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-majo776: keywords with same letter summed up in navigation
GetHuman: Can you tell the rest of us a bit more from what happened on 11/23/17?
GetHuman-majo776: i am creating a really big document and my index will be about * sites. thats why i want to summarize a bit of my subitems. imagine under point * my introduction and under * a list in which all subitems are in alphabetic order, but there are about *** subitems. i wish i could click in my index on "B" and get to *.x where the first listpoint starts with "B" and in navigation i open a new layer under "B" where all subitems starting with B are shown - and this for all letters. and the same with the PDF i convert out of it.*Like this: http:**dungeonslayers.net*download*Dungeonslayers*.pdf
GetHuman: Let's quantify your experience contacting Microsoft Word. On a scale of 1 to 5, how easy is it go get help on a Microsoft Word problem?
GetHuman-majo776: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-majo776: I'd give them a one out of five on communication.
GetHuman: And what about Microsoft Word's ability to quickly and effectively address your problem?
GetHuman-majo776: For that I would say five out of five.
GetHuman: And finally- any advice for other Microsoft Word customers?
GetHuman-majo776: Call them early in the day or late. Don't forget any personal or account information you might need for Microsoft Word to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-majo776 taken from his Microsoft Word customer service problem that occurred on November 23rd, 2017.