Midcontinent Communications: Midcontinent Communication is No Mercy! No Help...
A Midcontinent Communications customer review by GetHuman user GetHuman-231717 from November 26th, 2017
Background on GetHuman-231717's case
GetHuman: GetHuman-231717 - can you tell our other Midcontinent Communications customers when your case took place?
GetHuman-231717: Yeah. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Midcontinent Communications, and if so, how?
GetHuman: And which of these common Midcontinent Communications customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-231717 a list of common Midcontinent Communications problems)
GetHuman-231717: "Cancel service" was why I was trying to call.
GetHuman-231717's review of Midcontinent Communications customer service
GetHuman: So how would you sum up your experience for GetHuman's Midcontinent Communications customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-231717: Midcontinent Communication is No Mercy! No Help for Customer! Disconnect our cable coz we missed our Payment back May ****. Seriously! Since we are doing business with Midco for almost ** years maybe let us pay half on what we owe. So I can talk & see my mom since she's In critical condition. Where is the flipping Customer Service!
GetHuman: Let's quantify your experience contacting Midcontinent Communications. On a scale of 1 to 5, how easy is it go get help on a Midcontinent Communications problem?
GetHuman-231717: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-231717: I'd give them a one out of five on communication.
GetHuman: And what about Midcontinent Communications's ability to quickly and effectively address your problem?
GetHuman-231717: For that I would say one out of five.
GetHuman: And finally- any advice for other Midcontinent Communications customers?
GetHuman-231717: Call them early in the day or late. Don't forget any personal or account information you might need for Midcontinent Communications to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-231717 taken from his Midcontinent Communications customer service problem that occurred on November 18th, 2017.