Midcontinent Communications: When I called to see what they could do about t...
A Midcontinent Communications customer review by GetHuman user GetHuman-437616 from November 17th, 2017
Background on GetHuman-437616's case
GetHuman: GetHuman-437616 - can you tell our other Midcontinent Communications customers when your case took place?
GetHuman-437616: Sure. It was evening, on November 8th.
GetHuman: Did you reach out to Midcontinent Communications, and if so, how?
GetHuman: And which of these common Midcontinent Communications customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-437616 a list of common Midcontinent Communications problems)
GetHuman-437616: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-437616's review of Midcontinent Communications customer service
GetHuman: So how would you sum up your experience for GetHuman's Midcontinent Communications customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-437616: When I called to see what they could do about the high cost ($****mo. for basic cable) they just tried to sell me more upgrades. When I asked to speak to a supervisor (Missy) she treated me like a big piece of **** and told me to try some other service because I wouldn't be happy as Midcontinent was far superior to everyone else in the market.
GetHuman: Let's quantify your experience contacting Midcontinent Communications. On a scale of 1 to 5, how easy is it go get help on a Midcontinent Communications problem?
GetHuman-437616: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-437616: I'd give them a three out of five on communication.
GetHuman: And what about Midcontinent Communications's ability to quickly and effectively address your problem?
GetHuman-437616: For that I would say one out of five.
GetHuman: And finally- any advice for other Midcontinent Communications customers?
GetHuman-437616: Call them early in the day or late. Don't forget any personal or account information you might need for Midcontinent Communications to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-437616 taken from his Midcontinent Communications customer service problem that occurred on November 8th, 2017.