Milwaukee Journal Sentinel: Called because I did not receive a paper. Usua...
A Milwaukee Journal Sentinel customer review by GetHuman user ~Barbara from November 22nd, 2017
Background on ~Barbara 's case
GetHuman: ~Barbara - can you tell our other Milwaukee Journal Sentinel customers when your case took place?
~Barbara : Yes I can. It was morning, on November 20th.
GetHuman: Did you reach out to Milwaukee Journal Sentinel, and if so, how?
GetHuman: And which of these common Milwaukee Journal Sentinel customer issues best describes the reason you wanted to talk to them?
(Shows ~Barbara a list of common Milwaukee Journal Sentinel problems)
~Barbara : "Delivery problem" was why I was trying to call.
~Barbara 's review of Milwaukee Journal Sentinel customer service
GetHuman: So how would you sum up your experience for GetHuman's Milwaukee Journal Sentinel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Barbara : Called because I did not receive a paper. Usually receive w* my FDL paper, but only got the FDL paper. After doing all the voice activated questions I was told that I had to call back after the allotted delivery time* WHICH HAD ALREADY PASSED!!!!!*But I pressed zero and Diane helped me out. Because of the rural address I could only get a credit OR a paper delivered tomorrow (Monday). Let's see IF I get my paper tomorrow...usually NOT!
GetHuman: Let's quantify your experience contacting Milwaukee Journal Sentinel. On a scale of 1 to 5, how easy is it go get help on a Milwaukee Journal Sentinel problem?
~Barbara : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Barbara : I'd give them a five out of five on communication.
GetHuman: And what about Milwaukee Journal Sentinel's ability to quickly and effectively address your problem?
~Barbara : For that I would say one out of five.
GetHuman: And finally- any advice for other Milwaukee Journal Sentinel customers?
~Barbara : Call them early in the day or late. Don't forget any personal or account information you might need for Milwaukee Journal Sentinel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Barbara taken from his Milwaukee Journal Sentinel customer service problem that occurred on November 20th, 2017.