Milwaukee Journal Sentinel: Trying to start a new service. Apparently, the...
A Milwaukee Journal Sentinel customer review by GetHuman user ~KAT from November 25th, 2017
Background on ~KAT's case
GetHuman: ~KAT - can you tell our other Milwaukee Journal Sentinel customers when your case took place?
~KAT: Yeah. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Milwaukee Journal Sentinel, and if so, how?
GetHuman: And which of these common Milwaukee Journal Sentinel customer issues best describes the reason you wanted to talk to them?
(Shows ~KAT a list of common Milwaukee Journal Sentinel problems)
~KAT: "Delivery problem" was why I was trying to call.
~KAT's review of Milwaukee Journal Sentinel customer service
GetHuman: So how would you sum up your experience for GetHuman's Milwaukee Journal Sentinel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~KAT: Trying to start a new service. Apparently, the JS continues your service after your prepaid delivery time has expired and then expects you to pay for service you did not request or agree to. Still trying to get that resolved. HORRIBLE CUSTOMER SERVICE!!!!
GetHuman: Let's quantify your experience contacting Milwaukee Journal Sentinel. On a scale of 1 to 5, how easy is it go get help on a Milwaukee Journal Sentinel problem?
~KAT: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~KAT: I'd give them a three out of five on communication.
GetHuman: And what about Milwaukee Journal Sentinel's ability to quickly and effectively address your problem?
~KAT: For that I would say four out of five.
GetHuman: And finally- any advice for other Milwaukee Journal Sentinel customers?
~KAT: Call them early in the day or late. Don't forget any personal or account information you might need for Milwaukee Journal Sentinel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~KAT taken from his Milwaukee Journal Sentinel customer service problem that occurred on November 22nd, 2017.