Minneapolis Star Tribune: I tried repeatedly to get the paper discontinue...
A Minneapolis Star Tribune customer review by GetHuman user GetHuman-415178 from November 7th, 2017
Background on GetHuman-415178's case
GetHuman: GetHuman-415178 - can you tell our other Minneapolis Star Tribune customers when your case took place?
GetHuman-415178: Yup. It was afternoon, on October 28th.
GetHuman: Did you reach out to Minneapolis Star Tribune, and if so, how?
GetHuman: And which of these common Minneapolis Star Tribune customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-415178 a list of common Minneapolis Star Tribune problems)
GetHuman-415178: "Cancel subscription" was why I was trying to call.
GetHuman-415178's review of Minneapolis Star Tribune customer service
GetHuman: So how would you sum up your experience for GetHuman's Minneapolis Star Tribune customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-415178: I tried repeatedly to get the paper discontinued, but the paper kept coming and the bills kept coming, then they sent it to a collection agency, finally to get them off my back I agreed to pay half the bill and was assured it was done. WRONG!! The collection agency is still harassing because the Star Tribune can't bother to let them know. No wonder you are losing buisness, I know I will let everyone I know about the poor service provided by the Star tribune.
GetHuman: Let's quantify your experience contacting Minneapolis Star Tribune. On a scale of 1 to 5, how easy is it go get help on a Minneapolis Star Tribune problem?
GetHuman-415178: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-415178: I'd give them a one out of five on communication.
GetHuman: And what about Minneapolis Star Tribune's ability to quickly and effectively address your problem?
GetHuman-415178: For that I would say three out of five.
GetHuman: And finally- any advice for other Minneapolis Star Tribune customers?
GetHuman-415178: Call them early in the day or late. Don't forget any personal or account information you might need for Minneapolis Star Tribune to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-415178 taken from his Minneapolis Star Tribune customer service problem that occurred on October 28th, 2017.