Mississippi Department of Employment Security: Asked for a Supervisor. Was told I would get a...

A Mississippi Department of Employment Security customer review by GetHuman user ~Poor management (mdes) from November 17th, 2017

Background on ~Poor management (mdes)'s case

GetHuman: ~Poor management (mdes) - can you tell our other Mississippi Department of Employment Security customers when your case took place?
~Poor management (mdes): Yes. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Mississippi Department of Employment Security, and if so, how?
~Poor management (mdes): I used the 601-321-6000 number I found for on the GetHuman Mississippi Department of Employment Security customer phone number page I was on: Mississippi Department of Employment Security Customer Service Phone Number
GetHuman: And which of these common Mississippi Department of Employment Security customer issues best describes the reason you wanted to talk to them?
(Shows ~Poor management (mdes) a list of common Mississippi Department of Employment Security problems)
~Poor management (mdes): "Missed payments" was why I was trying to call.

~Poor management (mdes)'s review of Mississippi Department of Employment Security customer service

GetHuman: So how would you sum up your experience for GetHuman's Mississippi Department of Employment Security customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Poor management (mdes): Asked for a Supervisor. Was told I would get a call about my concerns. Called back * times to speak to a Supervisor. NEVER got a call from a Supervisor. Mdes *****.
GetHuman: Let's quantify your experience contacting Mississippi Department of Employment Security. On a scale of 1 to 5, how easy is it go get help on a Mississippi Department of Employment Security problem?
~Poor management (mdes): I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Poor management (mdes): I'd give them a two out of five on communication.
GetHuman: And what about Mississippi Department of Employment Security's ability to quickly and effectively address your problem?
~Poor management (mdes): For that I would say one out of five.
GetHuman: And finally- any advice for other Mississippi Department of Employment Security customers?
~Poor management (mdes): Call them early in the day or late. Don't forget any personal or account information you might need for Mississippi Department of Employment Security to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Poor management (mdes) taken from his Mississippi Department of Employment Security customer service problem that occurred on November 10th, 2017.

Mississippi Department of Employment Security

1.00 of 5 stars | 12 reviews

~Poor management (mdes)'s Mississippi Department of Employment Security Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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