Mississippi Department of Employment Security: I have called the customer services number at...

A Mississippi Department of Employment Security customer review by GetHuman user ~Leana from November 23rd, 2017

Background on ~Leana's case

GetHuman: ~Leana - can you tell our other Mississippi Department of Employment Security customers when your case took place?
~Leana: Yeah. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Mississippi Department of Employment Security, and if so, how?
~Leana: I used the 601-321-6000 number I found for on the GetHuman Mississippi Department of Employment Security customer phone number page I was on: Mississippi Department of Employment Security Customer Service Phone Number
GetHuman: And which of these common Mississippi Department of Employment Security customer issues best describes the reason you wanted to talk to them?
(Shows ~Leana a list of common Mississippi Department of Employment Security problems)
~Leana: "Claims" was why I was trying to call.

~Leana's review of Mississippi Department of Employment Security customer service

GetHuman: So how would you sum up your experience for GetHuman's Mississippi Department of Employment Security customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Leana: I have called the customer services number at *-***-***-**** and had to wait over an hour to speak to someone about my password. I am currently on hold still. I have driven from Jackson to New Hebron and no one has answered the phone. All I need is to reset my password because the forgot password is not working with my e-mail.
GetHuman: Let's quantify your experience contacting Mississippi Department of Employment Security. On a scale of 1 to 5, how easy is it go get help on a Mississippi Department of Employment Security problem?
~Leana: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Leana: I'd give them a four out of five on communication.
GetHuman: And what about Mississippi Department of Employment Security's ability to quickly and effectively address your problem?
~Leana: For that I would say one out of five.
GetHuman: And finally- any advice for other Mississippi Department of Employment Security customers?
~Leana: Call them early in the day or late. Don't forget any personal or account information you might need for Mississippi Department of Employment Security to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Leana taken from his Mississippi Department of Employment Security customer service problem that occurred on November 13th, 2017.

Mississippi Department of Employment Security

1.00 of 5 stars | 12 reviews

~Leana's Mississippi Department of Employment Security Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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