Mississippi Department of Revenue: I have been waiting two years for a refund...

A Mississippi Department of Revenue customer review by GetHuman user ~Pissed off from November 26th, 2017

Background on ~Pissed off's case

GetHuman: ~Pissed off - can you tell our other Mississippi Department of Revenue customers when your case took place?
~Pissed off: Yes. It was afternoon, on November 18th.
GetHuman: Did you reach out to Mississippi Department of Revenue, and if so, how?
~Pissed off: I used the 601-923-7700 number I found for on the GetHuman Mississippi Department of Revenue customer phone number page I was on: Mississippi Department of Revenue Customer Service Phone Number
GetHuman: And which of these common Mississippi Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~Pissed off a list of common Mississippi Department of Revenue problems)
~Pissed off: "None of those really matches why I wanted to call Mississippi Department of Revenue that day." was why I was trying to call.

~Pissed off's review of Mississippi Department of Revenue customer service

GetHuman: So how would you sum up your experience for GetHuman's Mississippi Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pissed off: I have been waiting two years for a refund ....they continue to pass the request from one department to another...there is NO customer help for refunds...
GetHuman: Let's quantify your experience contacting Mississippi Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Mississippi Department of Revenue problem?
~Pissed off: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pissed off: I'd give them a one out of five on communication.
GetHuman: And what about Mississippi Department of Revenue's ability to quickly and effectively address your problem?
~Pissed off: For that I would say two out of five.
GetHuman: And finally- any advice for other Mississippi Department of Revenue customers?
~Pissed off: Call them early in the day or late. Don't forget any personal or account information you might need for Mississippi Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pissed off taken from his Mississippi Department of Revenue customer service problem that occurred on November 18th, 2017.

Mississippi Department of Revenue

3.33 of 5 stars | 48 reviews

~Pissed off's Mississippi Department of Revenue Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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