Mississippi Department of Revenue: The phone number is helpful to give you extreme...

A Mississippi Department of Revenue customer review by GetHuman user ~SMH from November 27th, 2017

Background on ~SMH's case

GetHuman: ~SMH - can you tell our other Mississippi Department of Revenue customers when your case took place?
~SMH: Yes. It was afternoon, on November 24th.
GetHuman: Did you reach out to Mississippi Department of Revenue, and if so, how?
~SMH: I used the 601-923-7700 number I found for on the GetHuman Mississippi Department of Revenue customer phone number page I was on: Mississippi Department of Revenue Customer Service Phone Number
GetHuman: And which of these common Mississippi Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~SMH a list of common Mississippi Department of Revenue problems)
~SMH: "None of those really matches why I wanted to call Mississippi Department of Revenue that day." was why I was trying to call.

~SMH's review of Mississippi Department of Revenue customer service

GetHuman: So how would you sum up your experience for GetHuman's Mississippi Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~SMH: The phone number is helpful to give you extremely broad information. I mean **-** days. State of MS is just slow and should know more about when your refund is eligible. Not on top of the game.
GetHuman: Let's quantify your experience contacting Mississippi Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Mississippi Department of Revenue problem?
~SMH: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~SMH: I'd give them a five out of five on communication.
GetHuman: And what about Mississippi Department of Revenue's ability to quickly and effectively address your problem?
~SMH: For that I would say five out of five.
GetHuman: And finally- any advice for other Mississippi Department of Revenue customers?
~SMH: Call them early in the day or late. Don't forget any personal or account information you might need for Mississippi Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~SMH taken from his Mississippi Department of Revenue customer service problem that occurred on November 24th, 2017.

Mississippi Department of Revenue

3.33 of 5 stars | 48 reviews

~SMH's Mississippi Department of Revenue Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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