Mississippi Department of Revenue: My refund has been submitted since ********** a...
A Mississippi Department of Revenue customer review by GetHuman user ~smg1962 from November 16th, 2017
Background on ~smg1962's case
GetHuman: ~smg1962 - can you tell our other Mississippi Department of Revenue customers when your case took place?
~smg1962: Sure. It was afternoon, on November 8th.
GetHuman: Did you reach out to Mississippi Department of Revenue, and if so, how?
GetHuman: And which of these common Mississippi Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~smg1962 a list of common Mississippi Department of Revenue problems)
~smg1962: "None of those really matches why I wanted to call Mississippi Department of Revenue that day." was why I was trying to call.
~smg1962's review of Mississippi Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's Mississippi Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~smg1962: My refund has been submitted since ********** and it is now ********** AND, I still have not received my refund, The automated voice breaks up badly and, we should get to speak to a PERSON if our refund has been in your hands for * MONTHS!
GetHuman: Let's quantify your experience contacting Mississippi Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Mississippi Department of Revenue problem?
~smg1962: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~smg1962: I'd give them a two out of five on communication.
GetHuman: And what about Mississippi Department of Revenue's ability to quickly and effectively address your problem?
~smg1962: For that I would say one out of five.
GetHuman: And finally- any advice for other Mississippi Department of Revenue customers?
~smg1962: Call them early in the day or late. Don't forget any personal or account information you might need for Mississippi Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~smg1962 taken from his Mississippi Department of Revenue customer service problem that occurred on November 8th, 2017.