Missouri Department of Revenue: Courteous and helpful. On hold a couple of time...
A Missouri Department of Revenue customer review by GetHuman user ~Blanche DuBois from November 24th, 2017
Background on ~Blanche DuBois's case
GetHuman: ~Blanche DuBois - can you tell our other Missouri Department of Revenue customers when your case took place?
~Blanche DuBois: Yeah. It was afternoon, on November 17th.
GetHuman: Did you reach out to Missouri Department of Revenue, and if so, how?
GetHuman: And which of these common Missouri Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~Blanche DuBois a list of common Missouri Department of Revenue problems)
~Blanche DuBois: "File For An Extension" was why I was trying to call.
~Blanche DuBois's review of Missouri Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's Missouri Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Blanche DuBois: Courteous and helpful. On hold a couple of times but never for more than a minute or two. Impressive!
GetHuman: Let's quantify your experience contacting Missouri Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Missouri Department of Revenue problem?
~Blanche DuBois: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Blanche DuBois: I'd give them a five out of five on communication.
GetHuman: And what about Missouri Department of Revenue's ability to quickly and effectively address your problem?
~Blanche DuBois: For that I would say five out of five.
GetHuman: And finally- any advice for other Missouri Department of Revenue customers?
~Blanche DuBois: Call them early in the day or late. Don't forget any personal or account information you might need for Missouri Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Blanche DuBois taken from his Missouri Department of Revenue customer service problem that occurred on November 17th, 2017.