MobStub: I never got my order and it pass the ten day an...
A MobStub customer review by GetHuman user ~fortune cookie from November 24th, 2017
Background on ~fortune cookie's case
GetHuman: ~fortune cookie - can you tell our other MobStub customers when your case took place?
~fortune cookie: Yeah. It was evening, on November 22nd.
GetHuman: Did you reach out to MobStub, and if so, how?
GetHuman: And which of these common MobStub customer issues best describes the reason you wanted to talk to them?
(Shows ~fortune cookie a list of common MobStub problems)
~fortune cookie: "Refund a Charge" was why I was trying to contact.
~fortune cookie's review of MobStub customer service
GetHuman: So how would you sum up your experience for GetHuman's MobStub customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fortune cookie: I never got my order and it pass the ten day and its still not here.... Very poor service I will never order from them again..
GetHuman: Let's quantify your experience contacting MobStub. On a scale of 1 to 5, how easy is it go get help on a MobStub problem?
~fortune cookie: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fortune cookie: I'd give them a three out of five on communication.
GetHuman: And what about MobStub's ability to quickly and effectively address your problem?
~fortune cookie: For that I would say four out of five.
GetHuman: And finally- any advice for other MobStub customers?
~fortune cookie: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for MobStub to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fortune cookie taken from his MobStub customer service problem that occurred on November 22nd, 2017.