Modells.com: Well i called and the computer asked a bunch of...
A Modells.com customer review by GetHuman user ~Unkown from November 19th, 2017
Background on ~Unkown's case
GetHuman: ~Unkown - can you tell our other Modells.com customers when your case took place?
~Unkown: Sure. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Modells.com, and if so, how?
GetHuman: And which of these common Modells.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Unkown a list of common Modells.com problems)
~Unkown: "Cancel order" was why I was trying to call.
~Unkown's review of Modells.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Modells.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Unkown: Well i called and the computer asked a bunch of questions and they tried to connect me to a real person. THen im pretty sure a real person picked up and said "call completed" and hung up
GetHuman: Let's quantify your experience contacting Modells.com. On a scale of 1 to 5, how easy is it go get help on a Modells.com problem?
~Unkown: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Unkown: I'd give them a one out of five on communication.
GetHuman: And what about Modells.com's ability to quickly and effectively address your problem?
~Unkown: For that I would say one out of five.
GetHuman: And finally- any advice for other Modells.com customers?
~Unkown: Call them early in the day or late. Don't forget any personal or account information you might need for Modells.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Unkown taken from his Modells.com customer service problem that occurred on November 13th, 2017.
Modells.com
1.00 of 5 stars | 1 reviews
~Unkown's Modells.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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